Contact Smart Link Support

Need help with custom QR colors, logo QR codes, QR notes, or custom aliases? Our technical support team is here to help you get the most from Smart Link Shortener.

Frequently Asked Questions

How do I add a logo to the middle of my QR code?

After shortening your URL, open the QR generator, upload your logo image and we’ll place it in the center while keeping it fully scannable.

Can I change the color of my QR codes?

Yes. Use the custom QR color picker to choose brand colors. Just make sure there is enough contrast so the code remains easy to scan.

How do custom aliases work?

Instead of a random code, you can create memorable short links like yourbrand.com/sale. Custom aliases are supported on our premium plans.

What are QR notes and how do I add them?

QR notes are small descriptions shown with your QR code. You can use them for instructions, promos or contact info from the QR customization panel.

How quickly will I get a support response?

We provide 24/7 technical support. Most messages receive a reply within 2–3 hours, depending on request volume.